Team Member

Published on April 3, 2023 - Jobs at HAPIK

HAPIK is a new and fast-growing brand of fun climbing centers, a new concept in the world of active recreation. 

We aim at promoting education, self-confidence and well-being through active play. At Hapik, we like to say “THE HIGHER THE SUMMIT, THE BIGGER THE SMILE.”

We strive to offer our guests a fun, safe and unique vertical experience. When coming to one of our HAPIK centers, our customers have access to a wide range of fun climbing walls and challenges (fully secured through auto belays) as well as high rope courses for everyone.

We are always seeking for Team Members for our different locations. 

  • Hapik El Paso, South Gate, CA
  • Hapik Firewheel, Garland, TX
  • Hapik Ridge Hill, Yonkers, NY

Job description & key responsibilities

The Team Member will work directly with Guests, ensuring a great experience while enforcing HAPIK safety standards.

All Team Members may be assigned duties in one or more area at the center at management discretion.

  • Reception and snacking area.
  • Orientation briefing and equipment.
  • Climbing zone supervision.
  • Parties and events host.

General responsibilities for all positions include, but are not limited to:

  • Maintaining a safe environment.
  • Providing a great customer experience.
  • Maintaining a clean environment.
  • Developing the center sales.
  • Delivering efficient day to day operations.
  • Creating a strong team culture.

Education & qualifications

  • Work authorization required.
  • Customer Service and Retail Sales experience preferred.
  • Amusement or hospitality experience is a plus.
  • Ability to work in a fast-paced environment is a must.
  • Comfortable engaging with large groups of people.
  • Knowledge of rock climbing and ropes courses is a plus.

Skills & values

The right Team Member shares the HAPIK Core Values:

  • Be enthusiastic: display a high level of positive energy and a wide smile. Tackle everyday issues with a positive mindset.
  • Be better: bring the real issue to the table to continually improve. Take the initiative and achieve results.
  • Show team spirit: be proud of your team and show commitment to doing well. Communicate in a transparent and respectful manner.


  • $12 - $18 an hour
  • Weekend availability is required.

Last but not least, HAPIK is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Reply to the 3 following questions and apply on

  • Are you available to work on weekends? 
  • Do you like to work in a fast pace environment making sure customers are happy? 
  • Why are you motivated to come work at Hapik?